Australian Business Telecom

Your Business, Connected Smarter

Enterprise-grade cloud phone systems and VoIP solutions built for Australian businesses — from sole traders to large enterprises.

✅ No Lock-in Contracts
✅ Australian Support
✅ Number Porting
✅ 99.9% Uptime SLA
✅ Setup Assistance

Our Services

Everything you need to run a modern, professional business phone system — hosted entirely in the cloud.

Cloud Phone System

Cloud Phone System (Hosted PBX)

A fully featured business phone system in the cloud. Extensions, IVR menus, call queues, voicemail, ring groups and more — no on-site hardware required.

  • Extensions included per plan
  • Auto-attendant / IVR
  • Call queues & ring groups
  • Voicemail to email
  • Music on hold
  • Call recording
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SIP Trunking

Connect your existing PBX or IP-PBX to the PSTN using our high-quality SIP trunks. Reduce line rental costs and gain flexibility with concurrent call control.

  • Scalable concurrent calls
  • Low per-minute rates
  • Australian & international DDI numbers
  • Failover routing
  • Compatible with all major PBX platforms
1300 & 1800 Inbound Numbers

1300 & 1800 Inbound Numbers

Project a national presence with a 1300 or 1800 inbound number. Route calls to any landline, mobile, or cloud PBX extension anywhere in Australia.

  • 1300 (caller pays local call rate)
  • 1800 (free for caller)
  • State-based or time-based routing
  • Advanced call reports
  • Instant activation
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Virtual Fax

Send and receive faxes via email — no fax machine needed. Get a dedicated fax DID number and have documents delivered straight to your inbox as PDF attachments.

  • Dedicated fax number
  • Receive fax as PDF email
  • Send fax from email
  • Fax-to-email archiving
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International Calling

Make crystal-clear international calls at competitive per-minute rates to over 200 countries. Rates billed per 30-second block with no flagfall on most destinations.

  • 200+ destinations covered
  • 30-second billing increments
  • Per-plan spend controls
  • Daily spend warnings
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Business SMS

Send and receive SMS messages from your business phone number. All plans include an SMS credit bundle — ideal for appointment reminders, notifications, and marketing.

  • Send & receive from DID number
  • SMS included in all plans
  • API access available
  • Bulk SMS capability

Plans & Pricing

Transparent, all-inclusive monthly pricing. All plans include hosted PBX, IVR, call queues, voicemail, SMS credits, and Australian support. No hidden fees.

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Inbound Number Rates

Costs for receiving calls on your 1300, 1800, and standard inbound numbers. These are the charges applied to your account per inbound call.

Number Type Billing Method Timed Rate (¢/min) Per call (¢) Billing Block

International Call Rates

Rates are in Australian cents per minute (inc GST), billed in 30-second increments. Search for a country below.

Destination Rate (¢/min) Billing Block

Why Cloudnine Telecommunications?

Local Australian Support

Local Australian Support

Our support team is based in Australia and available during business hours to help you set up, troubleshoot, and grow.

Fast Provisioning

New services are provisioned within minutes. Number porting is handled end-to-end by our team with minimal disruption.

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Secure & Reliable

Our platform runs on redundant Australian infrastructure with TLS/SRTP encryption on all calls and 99.9% uptime SLA.

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Scale With Your Business

Start small and add lines, numbers, and features as you grow. No rip-and-replace — just a plan change.

Get in Touch

Ready to upgrade your business communications? Fill in the form and one of our team will be in touch within one business day.

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Business Hours

Mon-Fri, 9:00 AM - 5:30 PM AEST